Trust & Policies

Terms of Use

The terms that apply when you access or use NOUN Update, our student-support tools, premium services, marketplace features and other services.

On this page
Last reviewed:
About NOUN Update

NOUN Update is operated by NOUN Update Educational Consultant as an independent educational and student-support platform. We are not the National Open University of Nigeria and do not represent the university unless a specific official relationship is expressly stated.

About these Terms

These Terms of Use govern your access to and use of nounupdate.com and the services, tools, resources and features made available through NOUN Update.

NOUN Update is operated by NOUN Update Educational Consultant, a registered business in Nigeria (BN 8844728). In these Terms, references to NOUN Update, we, us or our refer to NOUN Update Educational Consultant and the services we operate through nounupdate.com.

By accessing the website, creating an account, purchasing a service or otherwise using NOUN Update, you agree to these Terms. If you do not agree with them, you should not use the relevant service.

These Terms were last revised on 17 September 2026.

Our independent status

NOUN Update is an independent educational and student-support platform. We are not the National Open University of Nigeria, and we are not an official department, representative or arm of the university.

Our focus on NOUN students and our use of publicly available university information does not create an official partnership, endorsement or agency relationship with the university unless we expressly state that such a relationship exists.

References to NOUN, university programmes, courses, academic notices, portals or other institutional information are made for informational and student-support purposes.

Where an academic or administrative decision must ultimately be made by NOUN, the official university decision takes precedence over information provided through our platform.

What NOUN Update provides

NOUN Update provides educational information, student-support tools, academic news, course resources, calculators, study tools, premium services, marketplace features and other services intended to help students, applicants, graduates and other users.

Some services are available without payment, while others require a fee, subscription, wallet deduction or separate purchase.

The exact features available on the platform may change over time as we add, modify, improve or discontinue services.

A feature being available on NOUN Update does not mean that it is an official university service or that students are required by NOUN to use it.

Using our information

We make reasonable efforts to provide useful and accurate information, particularly where academic dates, fees, registration, examinations, courses or other student matters are concerned.

However, university information can change. Portals may be updated, deadlines may be extended, fees may change and administrative decisions may be revised after we publish information.

For consequential academic or financial decisions, users should also confirm the relevant information through the appropriate official NOUN portal, notice or communication.

Our Editorial Policy, Sources Policy and Corrections Policy explain in more detail how we research, verify and update information.

User accounts

Some parts of NOUN Update may require you to create an account or provide identifying information before you can use a feature.

You are responsible for providing accurate information where it is reasonably required for the service and for keeping your account credentials secure.

You must not knowingly create an account using another person's identity, access another person's account without permission or attempt to bypass account restrictions or security controls.

If you believe that your account has been compromised, you should change your password where possible and contact us promptly.

Student information

Some student-support tools may request information such as your programme, faculty, level, semester, courses, matriculation number or other academic information in order to provide a relevant result.

You are responsible for ensuring that information you submit is accurate enough for the service you are requesting.

You should not provide another student's private academic information without proper permission.

Our handling of personal information is governed by our Privacy Policy.

Payments and payment processors

Payments may be processed through third-party payment providers such as Paystack or another payment method displayed on the platform.

A payment is considered successful for our purposes when our system or the relevant payment provider confirms the transaction.

If your bank or payment provider debits you but the service is not activated, please contact us with the relevant payment reference so that the transaction can be investigated.

Users should not attempt chargeback fraud, payment manipulation, forged payment confirmations or any other attempt to obtain paid services without valid payment.

Wallets, credits and service balances

Where NOUN Update provides a wallet, credit balance or similar feature, that balance is primarily intended for paying for eligible services on the platform.

A platform wallet is not a bank account, savings product or investment account and should not be treated as one.

Wallet balances, promotional credits or service credits may be subject to conditions displayed when they are issued or purchased.

We may review or correct a wallet balance where a technical error, reversed payment, duplicate credit, fraud or unauthorised transaction is identified.

Refunds and failed transactions

Eligibility for a refund depends on the service purchased, whether access has already been provided, whether work has already begun and the circumstances surrounding the request.

A failed payment, duplicate payment or payment that did not activate the purchased service should be reported to us so that we can investigate it.

Where a separate refund policy or service-specific condition applies, that policy or condition forms part of these Terms for the relevant transaction.

Nothing in these Terms is intended to remove any right that cannot lawfully be excluded under applicable Nigerian law.

Academic-support services

Some services offered through NOUN Update may provide tutoring, research assistance, writing support, study materials, summaries, practice questions, project or seminar assistance and other educational support.

These services are intended to support learning, research and academic development. Users remain responsible for complying with the academic rules and assessment requirements that apply to them.

Where we provide research or writing assistance, users should review the work, understand its contents and use it in a manner permitted by their institution.

We do not guarantee that any academic-support service will result in a particular grade, approval, examination outcome or graduation decision.

Study tools and practice services

Practice questions, mock examinations, summaries, calculators, AI-assisted explanations and similar study tools are provided to support preparation and understanding.

Practice content should not be interpreted as a guarantee that the same questions will appear in an official examination or assessment.

Predictions, probabilities, summaries and automated recommendations are educational aids and may contain limitations or errors.

Students remain responsible for studying official course materials and complying with university examination and assessment requirements.

Use of artificial intelligence

Some NOUN Update services may use artificial intelligence to generate, organise, explain, summarise or analyse content.

AI-generated content can occasionally be incomplete or incorrect and should be reviewed critically, especially where the information may affect an academic, financial or administrative decision.

The use of AI within a NOUN Update service does not make the generated information an official NOUN statement.

Important academic information should be verified against appropriate sources as described in our Sources Policy.

Marketplace and third-party sellers

Where NOUN Update provides a marketplace or allows third parties to advertise or offer products or services, the relevant seller or service provider may be responsible for fulfilling the transaction.

Users should review the identity of the seller, product description, price, delivery terms and other important information before entering into a transaction.

Unless expressly stated otherwise, the presence of a seller, advertisement, product or service on NOUN Update does not mean that we guarantee every claim made by that third party.

We may review, restrict or remove listings that we reasonably believe are fraudulent, misleading, unlawful or inconsistent with our platform standards.

Advertising and sponsored content

NOUN Update may display advertising, sponsorships, affiliate links and promotions for our own services.

Paid placement does not automatically mean that we endorse or independently verify every claim made by an advertiser.

Commercial content should be distinguished from independent editorial information where appropriate.

Further information is available in our Advertising Policy.

Acceptable use

You may use NOUN Update for lawful personal, educational and commercial purposes that are consistent with the purpose of the service being used.

You must not use the platform to commit fraud, impersonate another person, distribute malware, steal credentials, interfere with website security or intentionally disrupt the availability of our services.

You must not attempt to gain unauthorised access to our servers, databases, administrative systems, other users' accounts or restricted areas of the platform.

You must not use automated systems, scraping tools, bots or similar methods in a manner that places an unreasonable burden on our infrastructure, bypasses restrictions or collects information unlawfully.

Academic misconduct and impersonation

NOUN Update is designed to support learning and student success, not to facilitate dishonest impersonation.

Users must not use our platform to impersonate another student, gain unauthorised access to another person's university account or obtain services for the purpose of deceptive academic submission where such conduct violates applicable academic rules.

We may refuse or restrict a request that we reasonably believe involves fraud, unauthorised account access or serious academic impersonation.

User content and submissions

Some features may allow users to submit comments, reviews, listings, questions, messages, documents, images or other content.

You remain responsible for content you submit and should not upload material that you do not have the right to use.

You must not submit content that is unlawful, fraudulent, deliberately defamatory, threatening, malicious or intended to harm another person.

By submitting content for publication on a public-facing feature, you give us permission to display, format and technically process that content as reasonably necessary to operate the feature.

We may moderate, restrict or remove user-submitted content where we reasonably believe it violates these Terms or creates a security, legal or safety concern.

Intellectual property

The design, software, branding, original articles, graphics, databases, tools and other original materials created for NOUN Update may be protected by copyright, trademark and other intellectual-property rights.

Unless otherwise stated, users may access and use our publicly available materials for personal and educational purposes.

You must not reproduce substantial parts of our website, republish our paid resources, resell our digital materials, copy our databases or commercially exploit our proprietary tools without permission.

Nothing in these Terms gives NOUN Update ownership of third-party materials, university documents or intellectual property belonging to their respective owners.

Availability of the platform

We aim to keep NOUN Update available and functioning reliably, but we do not guarantee uninterrupted access to every service at all times.

Services may be temporarily unavailable because of maintenance, server problems, internet disruption, third-party outages, security incidents, changes to external university systems or circumstances outside our reasonable control.

Where a NOUN Update feature relies on an external portal, API, payment provider or third-party service, changes or outages affecting that external service may also affect our feature.

Changes to our services

We may add, modify, replace or discontinue features where reasonably necessary to improve the platform, respond to technical changes, address security issues or change our commercial offerings.

Where a material change affects an already purchased service, we will aim to deal with affected users reasonably based on the circumstances and the nature of the purchase.

Account restriction and termination

We may restrict, suspend or terminate access to an account or service where we reasonably believe that the user has engaged in fraud, serious abuse, unauthorised access, security attacks, repeated violations of these Terms or misuse that threatens other users or the platform.

Where practical and appropriate, we may provide notice or an opportunity to resolve the issue before permanent restriction.

Serious fraud, security threats or unlawful activity may justify immediate restriction without prior notice.

External websites and services

NOUN Update may contain links to NOUN websites, payment providers, advertisers, social networks, messaging services and other third-party websites.

Those external services are not necessarily operated or controlled by us and may have separate terms, privacy practices and security procedures.

Users should review the relevant third-party terms before providing sensitive information or entering into transactions outside NOUN Update.

No guarantee of academic outcomes

We provide tools and services intended to assist students, but academic results ultimately depend on factors outside our control.

We do not guarantee admission, particular grades, examination success, project approval, graduation, employment or any other university or professional outcome.

No statement on NOUN Update should be interpreted as a promise that a university official, lecturer, supervisor, examination body or other institution will make a particular decision.

Disclaimer

NOUN Update is provided on an as-available basis. We aim to maintain reliable services and accurate information, but we cannot promise that every feature will always be uninterrupted, error-free or suitable for every individual situation.

Nothing on the platform should be treated as professional legal, medical or financial advice unless a service is expressly identified as being provided by an appropriately qualified professional.

Users remain responsible for decisions they make based on information obtained through the platform.

Limitation of liability

To the extent permitted by applicable law, NOUN Update Educational Consultant will not be responsible for indirect, incidental or consequential losses arising solely from the use of, or inability to use, the platform.

We are not responsible for losses caused entirely by inaccurate information supplied by a user, unauthorised use of an account, third-party websites, independent sellers, external university systems or events outside our reasonable control.

Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded under Nigerian law.

Your responsibility for misuse

You are responsible for your own use of NOUN Update and for activity carried out through your account where that activity results from your intentional conduct or failure to reasonably protect your account.

You may be responsible for losses or claims caused by unlawful use of the platform, deliberate infringement of another person's rights, fraud or other serious violations of these Terms.

Privacy

Our Privacy Policy explains how we collect, use, store and protect personal information associated with the use of NOUN Update.

By using our services, you acknowledge that personal information may be processed as described in that policy.

Changes to these Terms

We may update these Terms where our services, technology, business operations or legal obligations change.

Material changes will be published on this page with an updated revision date.

Where a change materially affects an existing paid service, we may provide additional notice where reasonably appropriate.

Continued use of the platform after revised Terms become effective generally means that the revised Terms will apply to your subsequent use of the service.

Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria.

Where a dispute arises, we encourage users to contact us first so that we can attempt to resolve the matter reasonably before formal proceedings become necessary.

Nothing in these Terms prevents either party from exercising rights or remedies available under applicable Nigerian law.

Contact us

Questions about these Terms or the operation of NOUN Update can be sent to info@nounupdate.com.

For account or payment issues, please include enough information for us to identify the relevant account or transaction, but do not send passwords, one-time passcodes or complete payment-card details.

NOUN Update Educational Consultant operates nounupdate.com as an independent educational and student-support platform.

Questions about this policy?

Contact us at info@nounupdate.com .

Join NOUN Update Daily student news & alerts