STUDENT SUPPORT

How can we help?

Get assistance with account access, wallet funding, course availability or a generated study section.

WhatsApp support

For faster help, include your registered email, course code and payment reference where applicable. Never send your password, OTP or card details.

Chat with NOUN UPDATE

Email support

Use email for payment evidence or a detailed description of a technical problem.

info@nounupdate.com

Before contacting support

  1. Refresh the page and sign in again if your session expired.
  2. For a Paystack payment, wait a few minutes and check the wallet page before paying again.
  3. Confirm the course code exists in the course selector.
  4. If a summary section fails, use the retry button; a saved section will not consume another AI request.